LEGAL GUARANTEE

ECRIN policy preview · Operational details will be confirmed before online sales begin.

Product concerns

If an item appears damaged, incorrect or different from its description, contact ECRIN with your order reference and photographs so that staff can review the issue.

Inspection and resolution

ECRIN will explain how to return the item for inspection. After headquarters receives and checks the garment, staff will communicate the proposed resolution. Depending on the circumstances and applicable consumer rights, this may involve a repair, replacement or refund.

Your rights

The final guarantee notice will identify the seller and explain the procedures and rights applicable to the destination served. This preview does not replace mandatory consumer protections.